At Ravensbury Antiques, we are pleased to offer free worldwide shipping on all our orders. We dispatch all items via a secure and trackable delivery service providing full insurance for your item. You will receive a shipping confirmation email after purchase with your tracking number so that you know your order is on its way. We endeavour to dispatch within one working day after payment has been received or on the same day where possible.

 

Domestic Shipping:

For UK delivery, we send with Royal Mail Guaranteed 1pm Special Delivery, arriving by the next working day.

International Shipping:

For International orders over £1000 we use DHL Express International (1-3 working days*).

For international orders under £1000 we use Royal Mail International Tracked and Signed (5-10 working days*).

Shipping upgrades to DHL Express for orders under £1000 are available at an additional cost of £30.

*These are estimates only and delivery time can vary slightly

 

Customs and Duties:

Payment of any customs, duties, fees or any import taxes are the responsibility of the buyer, as are any return shipping costs. In many countries import tax/duty does not apply when purchasing antiques aged over 100 years old. We will therefore make sure to declare all relevant items as ‘antique over 100 years old’ with HS commodity code 9706900000.

Duties and taxes are determined by the customs agency of your home country and are based on the value of your order and the taxable threshold for the destination country. We are therefore not able to determine these fees for you as they differ in each country. Usually your country will have a website or customs office providing you with the relevant rates. Please let us know if you are contacted by customs requesting supporting documents.

Please note:

We are unable to redirect orders once items have been dispatched and deliveries will require a signature on delivery therefore it is not possible to deliver to a PO Box address.

We are unable to ship to the following places: Bangladesh (BD), Burma (MM), Central African Republic (CF), Comoros (KM), Cuba (CU), Equatorial Guinea (GQ), Falkland Islands (FK), Guinea Bissau (GW), India- IN), Iran (IR), North (North Korea) (NP), Pakistan (PK), Russia (RU), Sierra Leone (SL), Somalia (SO), Sri Lanka (LK), Sudan (SD), Tajikistan (TJ), Turkmenistan (TM), Ukraine (UK). 

 

If you have any other questions about delivery then please email info@ravensburyantiques.com.